Q1: What is stainless?
A: Stainless means no marks on the steel surface, or a kind of steel that is not damaged by air or water and that does not change color, spotless, resistant to staining, rusting, the corrosive effect of chemicals.
Q2: Does stainless mean no rusting?
A: No, stainless means not easy to get stained or rusty, it has speical ability to reisist staining, rusting and corrosion.
Q3: Do you supply stainless steel sheets?
A: Yes, we supply different types of stainless steel sheets, with thickness ranges from 0.3-3.0mm. and in different finishes.
Q4: Do you accept cut to length service?
A: Of course, customer’s satisfaction is our top priority.
Q5: If i have a small order, do you accept small order?
A: Not a problem, your concern is our concern, small quantities are accepted.
Q6: How can you guarantee your product quality?
A: First, from the very start, we have already implemented a spirit to their mind, that is quality is life, our professional workers and staffs will follow up every step till the goods packed well and shipped out.
Q7: Will you pack the products?
A: Professional people do professional packing, we have different types of packing optional to customers, economic one or better one.
Q8: What do you need to know from customer before accurate quotation?
A: For an accurate quotation, we need to know grade, thickness, size, surface finish, color and quantity of your order, and also the destination of the goods. Customized product information will be needed more, like drawing, layout and plan. Then we will offer competitive quotation with the above information.
Q9: What kind of payment term you accpet?
A: We accept T/T, West union, L/C.
Q10: If this is a small order, will you delivery the goods to our agent?
A: Yes, we are born to solve problems of our customers, we will get the goods safely to your agent’s warehouse and send you the pictures.
Q11: Do you just make flat sheet? I want to make a fabrication for my new project.
A: No, we mainly produce stainless steel flat sheet surface treatment, at the same time, we manufacture customized metal finished product as per customer’s drawing and plan, our technician will take care of the rest.
Q12: How many coutries you already exported ?
A: Exported to more than 50 countries mainly from America, Russia, UK, Kuwait, Egypt, Iran,
Turkey, Jordan, etc.
Q13: How can I get some samples?
A: Small samples in store and can provide the samples for free. Catalgue is available, most
patterns we have ready samples in stock. Customized samples will take about 5-7days.
Q14: What is the delivery ?
A: Sample order’s delivery time is 5- 7 days. Container orders are about 15-20 days.
Q15: What is the application about your Products?
A: 1.elevator door/cabin or and escalator’s side-wall.
2.Wall cladding inside or outside meeting room/ restaurant.
3.Facade when cladding over something, like columns in the lobby.
4.Ceiling in the supermarket. 5.Decorative draws in some entertainment places.
Q16: How long Can You Guarantee for This Product/Finish?
A: Color guarantee for more than 10 years. Original materials quality certificate can
be provided.
